Southlake Regional Health Centre — Hospital in Newmarket

Reviews of Southlake Regional Health Centre

• Ethan

  Added 2016.07.15

  Worst hospital I've ever been to. people throwing up in the halls, blood stains on the floor, they stuck me in a corner in the hallway with an IV in my arm and didn't check on me for hours. I had to ask 5 different nurses to take it out before I ended up doing it myself. All while the nurses are giggling telling stories to each other. Absolute nightmare. I watched a nurse bring an extremely elderly woman to the washroom. She helped her out of her wheelchair and left her in the washroom and FORGOT ABOUT HER! 20 minutes later someone walked in on the poor old lady and called a nurse for help. Her wheelchair was even gone. Careless rude staff. Worst hospital expierence of my entire life. I'd rather die then go back here
• Wyatt

  Added 2016.01.25

  Incredibly caring and fun staff. Went to emergency for my husband’s broken elbow and we were there less than an hour! So fast and one of the best hospitals we’ve ever been too! Thank you so much!!
• Alejandro

  Added 2015.09.03

  The nurse I had was great however I noticed my test results took quite a time to get back. When I asked the helpful nurse she realized they had misplaced or lost my blood test 2 or so hours ago and hasn't notified my nurse that I need to redo them. That was my only problem other than that it was a pretty smooth visit.
• Isaiah

  Added 2015.05.27

  Staff need to be trained property, we pay hugh amount of tax to pay these staff. At least they need to treat us nicely and talk properly. Don’t think that they are the one who runs the hospital.
• Jack

  Added 2015.02.18

  Today my experience was overall pretty successful. I had hurt my collar bone and waited to check in for about a half an hour. After that I went right to X-rays and was in and out within a hour with results that it was a minor fracture and a appointment for the fracture clinic. I had a lot of things with me and was having trouble carrying them and was offered a bag and the doctor carried my bag for me and held the door. The lady that checked me in at triage was friendly and helpful. I had forgotten my appointment form and the nurse had called me with the information before I even realized I had forgotten it. My only complaint is the welcome area is a little bit grungy and a lady (elderly) working in triage was kind of rude telling me to stop talking loud on my phone. I was alone there during my time and had to call a family member for a ride home, I was loud because right now you are forced to wear masks while waiting and it was hard for the person to hear me.
• Nicholas

  Added 2014.12.05

  I took my wife to this hospital today. First impression Staff are very rude, washroom were full in the waiting area, I was told that I need to go main floor washroom then they let me come back. After I finished then tried to walk back to waiting area, one of the lady making sarcasm” where you think you going, you think it is your home”