Big Al S — Pet Store in Newmarket

Reviews of Big Al S

• Dominic

  Added 2016.09.10

  They have a Rose Hair in a very humid setup. This is not a tropical species and they are found in rather dry regions. They need an arid style setup. I'm on the phone addressing the situation and I've already been transferred 3 times. There just need to be dry cocofiber in that setup with no misting. Have a small water bowl and the only humidity it needs is the water bowl getting over filled once in a while. Don't sell animals if you don't know what to do with them. Also $50 for a common rose hair is a rip off.
• Bria

  Added 2015.11.12

  Also you can exchange your bigger fishes for small one which is a plus .
• Seth

  Added 2015.05.22

  Expert staff , more than willing to answer questions , reasonable prices. Keep in mind no refunds only store credit. Would highly recommend
• Hunter

  Added 2014.10.01

  Good customer service and very knowledgeable and patient reps .
• Alyssa

  Added 2014.06.18

  My favourite pet store to buy fish from! They have a huge selection. Whenever I buy fish from here, I can see that they are healthy and whenever I bring them home, they don't give me issues. I can also tell that they take good care of their fish tanks because whenever I am there, there is always an employee going around and doing water changes on the tanks. The staff are friendly and very helpful - they always answer my questions. I like the variety of products that they have for conditioners, fish food, etc. However, I do notice that the prices are higher here than most pet stores, but I do find that you are paying for the good quality of the items. Overall, I will continue to go here for most of my aquarium needs.
• Thomas

  Added 2014.05.17

  A little pricey but good back up .
• Jeremiah

  Added 2013.06.19

  Very knowledgeable and helpful staff. They are very kid friendly, as I have brought my 5 young kids their to look at the new fish and exotics often. Selection of fish varies from week to week. Best to check their online flyer for weekly new arrivals.